Support & implementation of the VR solution

Implementation is the key to success. We support and take an active part in the implementation from A to Z and ensure a solid anchoring.

Here on this support page there are several implementation resources you can make use of. If you have questions, you are always welcome to contact us. We furthermore offer full support, so staff can always call us all 7 days of the week between 8:00–17:00 CET.

Training video and training tasks

Watch this short training video and learn how to use the VR solution from SYNCSENSE® to give patients and citizens active and passive VR training. You are trained once you have completed the training tasks (find them HERE).

Data report

Create data reports yourself on the use of the VR solution(s) and monitor the implementation. (Follow this instruction).

Replace your VR film library

Would you like to have your VR film library for the VR solution(s) replaced? Send us an e-mail.

Implementation guide

Download our latest guide for the implementation process (pdf) HERE. Start by preparing a roll-out and implementation plan. Download template (pptx) HERE.

Network group

Join and sign up for our new network group on LinkedIn (SYNCSENSE® Support Community)

Quick start guide

Download our latest quick start guide (pdf) HERE, and support the training with our training video.

User manual

Download our latest user manual (pdf) HERE, and support the training with our safety warnings and cleaning protocol.

Safety warnings

Download our latest health and safety warnings (pdf) HERE, and support the training with our user manual and cleaning protocol.

Cleaning protocol

Download our latest cleaning protocol (pdf) HERE, and support the training with our safety warnings and user manual.

FAQ

Get answers to the most frequently asked questions in our FAQ section in the user manual. Download our latest user manual (pdf) HERE.

Feedback

If you have new wishes/needs for the VR solution, share them with us here, by contacting us or in our network group on LinkedIn.

Technical support

If you have technical challenges or questions, please contact Steen Petersen by phone: +45 52 74 88 90 or e-mail: steen@syncsense.io

Poster

Download our poster (Word) HERE. It can be used to support the implementation.

SYNCSENSE ApS
Otto Busses Vej 5, 1. sal
2450 Copenhagen SV
Denmark

VAT nr. DK40873805

Support & implementation of the VR solution

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